By Official Disney Store Blogger, Sep 19, 2011 1:00 PM
Due to the overwhelming demand for the Disney Princess Designer Doll Collection, DisneyStore.com experienced a system malfunction and the limited edition Snow White doll was oversold. We sincerely apologize for the inconvenience, and recognize that this did not meet the high quality guest service that our Guests have come to expect from Disney Store. To ensure a Magical guest experience in the future, we have delayed the release of the next Designer Doll, as we reevaluate our process to ensure that all guests have a fair opportunity to purchase these highly coveted dolls. Please check blog.disneystore.com and Facebook.com/disneystore and we will provide an update on the new release schedule by Friday, September 23. On behalf of the Disney Store team, we thank you for your continued support.
-Jim Fielding, President of Disney Stores Worldwide