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Thank You from DisneyStore.com

By Official Disney Store Blogger, Oct 18, 2011 6:00 PM

Dear Disney Store Guests:

We know that every time you visit DisneyStore.com and shop for your children, family and friends, or for yourself you expect to find quality products matched by a quality online experience.  On Tuesday, October 18th our site experienced technical difficulties as thousands of guests simultaneously attempted to purchase our limited edition doll collection.  Due to the unprecedented traffic to our site,  many guests visiting us online were disappointed by the shopping experience. 

The Designer Doll Collection has been the fastest selling limited edition doll collection in Disney Store’s history. We have learned many lessons with the release of this collection, and are implementing new systems to manage limited edition product sales more effectively in the future. We understand that we are viewed by our guests as more than a retail destination; we are representatives of Disney where exceptional guest service is always expected.

To apologize and thank you for your continued loyalty we would like to give you a special 1-day gift. The discount code, THANKYOU25, allows you to shop online merchandise at 25% off* on Thursday, October 20.  We value our guests and we will continue to strive to deliver a magical shopping experience at DisneyStore.com every day.

Thank you,

Disney Store 

Here's how to redeem:

  1. Place one or more eligible items in your Shopping Cart.
  2. Type your One-Time-Use Promotion Code into the Special Offers and Discounts field, then click Submit.
  3. The Promotion will be applied, if eligible.
  4. Continue Shopping or Begin Checkout.
  5. Use your Promotion Code by 11.59pm PST Thursday, October 20th, 2011

*25% off Purchase Promotion Restrictions: * Offer is valid 10/20/2011 on any single purchase at DisneyStore.com. Cannot be combined with other offers. Offer excludes Shipping & Handling charges, Gift Cards, CDs, Books, DVD's, Blu-Ray Discs, Video Games, Electronics, Club Penguin, D23 Memberships, Limited-Edition merchandise, Duffy – The Disney Bear Collection, Personalization, Gift Wrap and Gift Boxes and items not in stock. No adjustments to prior purchases. Merchandise must be exchanged for identical item or returned at discounted price with valid packing slip. Offer valid on phone orders and orders placed online at DisneyStore.com. Not valid on purchases from Disney Store retail or outlet locations. Promotion Code may not be redeemed for cash. Limit one Promotional Offer per Household. Promotion Code may not be sold, altered, duplicated or copied and will not be replaced if lost, stolen or corrupted. Use of Promotion Code is acceptance of its terms. Disney E-Commerce reserves the right to cancel or modify this offer at any time. Void where prohibited.

 

 

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We will gladly exchange, credit or refund your DisneyStore.com purchase if returned within 30 days from the ship date. For details, please see our Return Policy.

To contact Guest Services, please call 1-800-328-0612.
Hey, kids. Only grown-ups can buy stuff at DisneyStore.com